FAQs

General

How can I report a crime?

To report a crime anonymously, you may submit information via the Silent Witness online form. You may report hazing by visiting hazing.fsu.edu.


Where can I find a list of Campus Trespass Warnings?

You can find the lists alphabetically here: http://police.fsu.edu/campus-trespass-warning


How can I have a Campus Trespass Warning reviewed, removed or modified?

Contact Lt. Gregory Washington via email at gwashing@fsu.edu All trespass warnings are reviewed and addressed in writing ONLY.

 

FSU ALERT Emergency Notification & Warning System

Here are some of the most frequently asked questions about the FSU ALERT Emergency Notification and Warning System.


Can I opt-out from FSU ALERTS SMS/Text Messages?

Yes, Text "Stop FSU" or "STOP"  to 888777 or email us at contact@emergency.fsu.edu or by calling (850) 644-7055 with your name and the phone number you wish to be removed from FSU ALERTS!


Is the information secure?

Yes. This system uses the latest in security technologies and processes to ensure all information is kept secure and private. They undergo regular security audits to ensure the security of data.


 Is it possible to opt-out of FSU ALERT Emails?

No. Because of the way the FSU ALERT system is tied into the MyFSU portal, There is no way to opt-out from FSU ALERT! emails.


If I register my cell phone number with FSU ALERT, will I get other kinds of spam?

No. The database of cell phone numbers provided for FSU ALERT are for emergency use only and will not be used for marketing or any other purpose without your prior explicit consent.


What should I do when I receive an FSU ALERT?

In an effort to get a warning out as quickly as possible, initial FSU ALERT messages may be short or incomplete. Regardless of the alert, you should always: 1.) Recognize that an emergency is occurring on campus. 2.) Take the recommended actions identified in the alert messaging, such as sheltering or evacuating. 3.) Seek more information from the Alerts Page , calling (850) 644-INFO (4636) or checking FSUAlert or KeepFSUSafe on Twitter.


Does an FSU ALERT message mean that classes are cancelled or the university is closed?

The issuance of an FSU ALERT does not automatically indicate an alteration to the operational status of the university. You are advised to take the necessary temporary protective actions you need to ensure your safety. If you can proceed with your normal course of business under these conditions, you are expected to do so. If you cannot proceed with your normal course of business due to an alert, you are expected to do so once the alert has expired, been rescinded, or conditions allow. Any alteration to the operational status of the university, such as cancellations or closures, will be made explicitly in an independent message and posted at the top of the Alerts Page .


Are absences due to an FSU ALERT excused?

Absence policies are set at the discretion of your professor or supervisor. Consult your syllabus, professor, supervisor or Dean for more information regarding attendance policies.


 I have no affiliation with FSU whatsoever or have opted out, but still receive FSU ALERT SMS text messages on my phone. How do I make it stop?There are times when people unaffiliated with the University receive our FSU ALERT SMS text messages on their phone. This sometimes is the result of getting a new phone number that was previously assigned to one of our students, faculty or staff. More likely, however, someone who registered for our alert service mis-typed the number. For example, area code 407 for the Orlando area could be accidentally entered as 704 from Charlotte, NC. To opt-out of FSU ALERTS!, text "Stop FSU" to 23177 or  contact us at contact@emergency.fsu.edu or by calling (850) 644-7055 with your name and phone number you wished to be removed 


How do I know if the text message I received is legitimate, and not just someone pranking me?

All official FSU ALERT emergency notification text messages come from the short code 89361 and will clearly say "*FSU ALERT*". Add this number to your address book or contact directory. However, do note that numerous other institutions (e.g. FAMU, TCC, UF) may use the same text messaging vendor we use. So, if you are registered to multiple systems, make sure you verify who is sending you the text message. All FSU ALERT emergency notification messages will clearly say "*FSU ALERT*" and will also be posted at http://alerts.fsu.edu .